"Trafford Healthcare Trust"

About: Altrincham General Hospital / Trauma and orthopaedics

(as the patient),

Sprained my ankle in April and was taken to A&E. I wish i could have been seen much quicker.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Altrincham General Hospital

Thank you for your comment regarding the waiting time you encountered at Altrincham General Hospital Minor Injuries Unit.

When the Unit is busy, nursing staff always aim to see patients as quickly as possible and each patient must be given the care and attention they need, which can take some time.

However we are sorry to read that you wished to have been seen sooner than you were.

If you would like to receive more specific feedback regarding your particular experience on that day, we would request that you contact our Patient Experience Team (tel 0161 746 2019, or email pals@trafford.nhs.uk) and they would be happy to help you.

  • {{helpful}} of {{total()}} people think this response is helpful