"Letters from the surgery and hospital"
Posted by tingleary (as ),
We are having difficulty with our postman for the last few months.
As you know there many Rainbows, Carter Lodges, Carr Forges streets and to a stranger it may appear complex. I live on Carter Lodge Drive and am receiving mail for the Avenue and so are the others on our street. I know my mail has been going to the Avenue and have taken time out to approach the person living at this address and I have been to the sorting office at the Manor Top to complain and several postmen who are delivering wrong.
The reason for writing to you is to let you know that a neighbour said appointments had gone missing for the hospital.
My husband received a letter from you dated 18th and received it Friday 21st. Saturday 22nd in the evening he received another letter from you dated same day but it had been delivered to the Avenue.
They had put it back in the main post box and it had gone through the system again, because it was marked Private and Confidential and I had complained they must have made a special delivery of this letter.
Postage must cost you more than a phone call, if we put in a request for calls instead of letters would that be possible? I know that there may be a few difficulties with this but for us it would have saved almost a week's delay. I personally have had phone calls from your doctors.
The post office keeps changing the postmen in this region and I can see this problem keep occurring.
Also I should like to know why they have gone the route of not using a Sheffield phone number but the one that most of us have to pay more for as I only pay for ordinary phone numbers