About: University Hospital Of North Durham University Hospital Of North Durham Durham DH1 5TW
What I liked
Out of hours Dr was 100% efficient. Was left in wrong dept at A/E by paramedic and the out of hours Dr intervened
What could be improved
Ward was filthy , (acute medicine) nurses treatment of an elderly lady who was incontinent was appalling , they complained in everyones hearing that she had been incontinent , including in her hearing. It had happened because she had a fit and was unwell and confused.
I was supposed to have hourly obs , that did not happen at all.
The ward smelt
Totally shocked at the lack of care and ignorance about a person's dignity