"Very pleasant and friendly atmosphere"

About: Leeds Dental Hospital

What I liked

I was aware that for the walk in clinic you have to arrive early to avoid a big queue so i arrives at the clinic at about 7.50, thinking id just sit outside and read a magazine while waiting. I was pleasantly surprised that the waiting area was already open so i was able to sit inside after taking ticket number 1 from the machine.

The reception opened at 8.45 and i was called up almost straight away and sent to the right department, where i only had to wait 10 minutes to be seen.

The student who examined me was incredibly friendly and polite. I told her how terrified of dentists i am and she made sure i was as comfortable as possible.

Unfortunately i had to have a tooth extracted, but the student and the supervisors were very kind and looked after me very well. The procedure went well and i have had no problems with the affected area since so far.

What could be improved

Nothing.

Anything else?

I will definitely be coming here again whenever i have emergency problems with my teeth.

A terrifying experience was made much more bearable by some lovely staff!

Thanks :)

Story from NHS Choices

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Responses

Response from NHS Leeds

Thank you for sharing your story about the dental service at the hospital.

It was good to hear that you were seen quickly and that you were made to feel comfortable. We shall make sure your comments are shared with staff at Leeds Dental Institute.

If you would like to register with an NHS dentist, please contact the Dental Advice Line on 0800 298 5787. This is open between 9am and 5pm Monday to Thursday, and 9am to 4:30pm on Friday.

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