About: Croydon University Hospital

What I liked

One of the midwives I saw (out of about 10) was really lovely. Unfortunately she wasnt the one looking after me. We also managed to get a private room atfer the birth (atfer some convincing) where the care was good.

What could be improved

I went to the hospital in labour, 8cm dilated and there was no one there to speak to or get me a bed. My miwife was rude and disrespectful to me and my two birthing partners. She was generally not very supportive through my labour. I ended up tearing very seriously because the midwife didnt give me an episotomy in time. She made the whole pleasant very upsetting, at a time which should have been one of the happiest of my life. We saw 4 midwifes in the end, and three out of the four were rude.

Anything else?

I was very dissapoined in the care I recieved at Mayday.

Story from NHS Choices

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Response from Croydon University Hospital

We are so sorry to hear about your experiences and have passed your message on to the team so they are aware of your concerns.

Our Head of Midwifery would like the opportunity to meet you to find out what happened then and offer her apologies.

If you wish to do this you can contact her via email sue.stock@croydonhealth.nhs.uk

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