"A most successful surgery with post op care in a..."

About: Peninsula NHS Treatment Centre

What I liked

I was unfortunate in that the slot for my surgery fell on Christmas Eve with an ovenight stay until Christmas Day morning.

However, timing aside, from the time I arrived the whole process went smoothly and efficiently. The preparations to deal with my adhesive capsulitis (frozen shoulder) and sub-acromial impingement was carefully explained along with potential risks and ample opportunity was given to ask questions.

The surgery itself was a complete success and the post operative care faultless.

What could be improved

I've thought very carefully about the whole experience and been unable to come up with a single negative aspect.

Anything else?

Given that my stay included Christmas Day morning it was a pleasant surprise to be woken up by staff bearing presents. Most unexpected and a great way to start the day.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››