"The staff in the Day Surgery are always friendly,..."

About: Basildon University Hospital

What I liked

The staff in the day surgery department were very friendly and helpful, made me feel calm and comfortable about the surgery both pre and post operation.

Despite a few complications I had during the surgery (my heart rate) the staff kept me well informed and explained everything that had happened

Special thanks to the porter, nice and friendly & the anesthetist.

Story from NHS Choices

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Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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