"Excellent Service by the Practice Nurse Janet"

About: Birley Health Centre

(as the patient),

I have a needle phobia and needed a Tetanus and Hepatisus B (can't spell it). She told me to relax and said she had all the time in the world and talked to me keeping me calm throughout - brilliant. I was so worried about it but she made it a pleasure (never thought I'd say that!!!!)

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Response from Birley Health Centre

Glad you felt at ease with Janet, I have passed on your praise and she was really pleased! Thank you for taking the time to let us know and i wondered if you would like information on the virtual patient group where we send you the occasional email to ask your views on changes/developments at the surgery? if you would like to join please email me susanbreeze@nhs.net