"Crohn's disease patient at Burton"

About: Queen's Hospital, Burton Upon Trent / Gastroenterology

(as the patient),

I suffer with Crohn's disease and was admitted to stay for a week at Burton as my gut had swelled. I did not have any problems with my stay and all the nurses and doctors attended to my needs.

When I was discharged I was only given a full dose of my steroids for one week, and was then to take nothing. I did as the doctor had told me, however was re-admitted. The consultant I saw was livid at this and explained that I should have been taken off the steroids gradually by reducing them over a longer period of time.

So I was injected with more steroids and this time left with a proper plan for my medication.

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Response from Adam Prince, Corporate Development Officer, Burton Hospitals NHS Foundation Trust

We really appreciate you taking the time to share these issues as your views on the quality of care you received are very important to us.

We are very sorry to learn of your dissatisfaction with the care provided and would like to provide you with a full answer to the issues raised. However, we do not have all the details of your particular case.

If you would like to contact someone to discuss this further please contact our Patient Advice and Liaison Service (PALS) on 01283 511511 ext 5284 (voicemail for out of hours calls) or email: pals@burtonh-tr.wmids.nhs.uk when we would be happy to look further into the comments being made.

PALS can also be contacted via our public website: http://www.burtonhospitals.nhs.uk/PAS/

Once again, many thanks for your comments.

Luci Blackwell, Associate Director of Medicine

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