"In general first class."

About: Hillingdon Hospital

What I liked

The staff on Pagett & Beaconsfield wards were both very professional and helpful. I was included in most decisions about my fathers care and felt my opions were listened to and concerns addressed

What could be improved

It would would have been helpful to have a discharge conversation with a Consultant or Registrar, however discharge information was well conveyed by the excellent nursing staff

Story from NHS Choices

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Responses

Response from Hillingdon Hospital

Thank you so much for taking the time to share your feedback with us, it is always valuable to hear where we are performing well; by highlighting this to staff we can ensure we strive to maintain the high quality care you received. Positive comments are extremely motivational for staff; your feedback will be shared directly with the staff involved

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