"Excellent care throughout my stay on..."

About: Heartlands Hospital

What I liked

My care was consistently excellent throughout my stay as was that of other patients around me, on Ward 11 and 10 at BHH. The nursing and surgical teams were always busy but had time to be kind, caring and efficient. The environment was warm and cheery by all disciplines of staff, and the cleanliness was of a high standard, keep up the good work, you are doing a good job!!

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Responses

Response from Iona Belgrove, Patient Services Manager, Heart Of England NHS Foundation Trust

Dear Lorriane

Many thanks for your kind comments. I will pass your email onto ward 10 and 11 ward managers, staff and matrons.

I hope you are on a speedy recovery

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Response from Heartlands Hospital

Thank you very much for your kind feedback regarding Wards 10 and 11 at Heartlands. We will ensure your comments are passed to the relevant staff on the wards.

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