"First class attention at all times by..."

About: Lincoln County Hospital

What I liked

I broke my hip and was taken by ambulance to A & E at Lincoln where I was seen immediately

and made comfortable and given pain releiving drugs. My hip was XRayed quickly and when the doctor in A&E was satisfied that I had broken my hip I was transferred to Stowe Ward . The following morning, within 18 hours of my accident, I was operated on and a new hip was fitted. I was then returned to Stowe Ward to recover. I am 80 years of age and could not have been treated any better had I been a 21 year old. This to me proves that Lincoln County Hospital is efficient, caring and treats the elderly in the same way that they would treat a younger person. My husband and I visit the hospital departments very frequently and we have always been more than satisfied with the way we have been treated. We have no complaints at all and cannot speak too highly of the kindness and professionalism of all the staff. We have a hospital to be proud of.

What could be improved

Nothing as far as I am concerned. The only problem has been the long wait for medicines when being discharged - a very minor problem!

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Response from Lincoln County Hospital

Thank you for sharing your thoughts following the care and treatment you have recently received at Lincoln County Hospital. I will ensure that your feedback is passed to the relevant teams.

Katy Marshall

Customer Care Manager

United Lincolnshire Hospitals NHS Trust

Lincoln County Hospital

Greetwell Road

Lincoln LN2 5QY

Tel: 01522 573116

Fax: 01522 573017


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