"Uncomfortable and truly appalling..."

About: St Helens Hospital

What I liked

The receptionists were very polite.

What could be improved

The way the consultant actually dealt with a patient and the entire process of explaining things.

Anything else?

I felt as though I received very little guidance, help or explanations from the person who saw me. It makes me truly hesitant to attend the Urology Department at St.Helens Hospital again.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››