"telling health professionals the real issues"

About: Rotherham PCT

(as a staff member),

The waste/duplication/inefficiency I want to tell you about is:

People (women) not telling health professionals what the real issues are - fear/time to explore etc. Don't want to waste 'their' time.

Our service users tell us this.

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Responses

Response from Helen Wyatt, Manager, Patient and Public Involvement , Quality Assurance Team, Rotherham Clinical Commissioning Group

This comment was posted from our Stakeholder event in June. We are asking for help in identifying waste and inefficiencies within health services, as we want to make provide the best value we can for public money.

A full report of the event has been sent to attendees and NHS Rotherham Board. Details of specific actions and issues have also been passed to commissioning staff for action.

Specific Issues Raised Above

Its important that patients feel that they can tell their health professional what the real issues are.

If there are concerns from your service users about specific services, we can take this up, so its important that people let us know if they feel that a service or an individual is not listenting to them.

Perhaps people could be encouraged to raise these issues with our Patient Advice and Liaison Service? We also may be able to arrange for someone to come and discuss this with the service users.

Thanks for raising this on behalf of your service users

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