"Friendly and reassuring breast assessment"

About: Royal Stoke University Hospital / General surgery

(as the patient),

I was called for first mammogram about 6 wks after 50th birthday.

Two weeks later, I received an appointment for further tests at the breast assessment clinic, Central Outpatients Dept, North Staff Uni Hosp.

The letter included full information about why I needed further tests and what to expect and how long it may take.

I arrived at the appointed time and throughout the process, the staff were courteous and informative, doing their best to ease my anxieties by clearly explaining what was happening and why. I was given an appointment for the following week to receive the results of the biopsy, which I'm glad to say showed a benign lump.

I was treated promptly at all times and found all the personnel involved very friendly and reassuring.

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