"The best that I could have expected."

About: Basildon University Hospital

What I liked

I returned home yesterday having spent three days and nights in the Sugery Assessment Unit with a very painful condition. All staff - nurses, doctors, admin staff, cleaning and catering staff - carried out their respective areas of expertise with the utmost expertise, professionalism, compassion, friendliness and good humour.

I cannot praise highly enough the level of treatment that I received.

What could be improved

The food menu would have become very boring if I had stayed in hospital too much longer

Story from NHS Choices

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Responses

Response from Basildon University Hospital

We have noticed that a number of comments posted on the NHS Choices some time ago did not receive a posted response from the Trust, for which we offer our sincere apologies.

We would like to assure you that at the time your comments were posted they were shared with the relevant departments.

Feedback from patients and/or their relatives/carers is always welcomed (negative or positive) whether it is showing appreciation for the care and treatment received or expressing concerns or offering suggestions to improve practices at the hospital.

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