"The after care at this hospital is..."

About: Queen's Hospital (Romford)

What I liked

The only good thing about the hospital is that's it is modern and and has a nice piano on the ground floor. A nice eating area.

What could be improved

The after care at this hospital is very bad. I have had a few bad complaints about my poor Dad when he has been in this hospital due to neglect and lack of care. Especially for dementia patients. The nursing stations are hardly manned, and when you want to try to speak to some one you have to walk around the ward searching for some one to ask any information at all. Its like a doctor nurse ghost town in that hospital. And if they tell you some one will come and explain soon, no one comes. There has been a lot of very bad incidents with my Father at this hospital.

Anything else?

The location of the hospital is out of the way. Especially if you have to travel a long way via public transport. Not near any underground or overground station. Parking facilities can be hard in visiting times as well.

Story from NHS Choices

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