"terrible wasteful communication in..."

About: Royal Lancaster Infirmary

What could be improved

Seating, appointment time and information given.

Anything else?

Keeps not sending me appointment notifications then automatically discharging me for not attending.

Story from NHS Choices

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Response from Royal Lancaster Infirmary

Thank you for taking the time to leave a comment about our services. We will pass your comments onto the person responsible for Dietetics at the Royal Lancaster Infirmary.

If you need any further help or information please call our confidential Patient Advice and Liaison Service (PALS). They can be contacted on 01539 795 497. More information can be found on our website: http://www.uhmb.nhs.uk

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

If you would like to be kept informed about developments at our hospitals, then please take a moment to sign up as a public member, you can do so via our website: http://www.mbht.nhs.uk/trust/how-to-become-a-member/. In addition you can also follow us on twitter www.twitter.com/UHMBT and via Facebook at www.facebook.com/UHMBT.

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