"Good people doing a good job in..."

About: Lincoln County Hospital

What I liked

My husband and I accompanied our son who has severe learning difficulties for Dental treatment under G A at the Day Surgery Unit. Although a busy Department I found that the staff, both admin and nursing, were kind, always polite and very helpful. I would like to thank them all for a job well done!!

A special thank you to the consultant for the care and consideration shown to my son.Thank you also to the Anaesthetists for keeping him safe.

Once again thank you all for making what was going to be a stressful day very much easier.

What could be improved

Takeaway sandwiches from the Restaurant - awful white bread and freezing cold. Sorry to sound picky

Anything else?

Having no option but to travel by car to be treated, I resent having to pay to park. My son being disabled and unable to speak or communicate for himself we had to stay with him. Although I am not so concerned if I know the money is going back into the coffers for the good of the hospital.

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Responses

Response from Lincoln County Hospital

I was so pleased to read that your family had a positive experience when your son came to Lincoln County Hospital and I will ask the manager for the Day Surgery Unit to pass on your thanks to the team and individuals involved. In addition, I will inform the Facilities Manager of your comments in relation to the sandwiches within the restaurant and car parking.

Many thanks

Katy Marshall

Customer Care Manager

United Lincolnshire Hospitals NHS Trust

Lincoln County Hospital

Greetwell Road

Lincoln LN2 5QY

Tel: 01522 573116

Fax: 01522 573017

www.ulh.nhs.uk

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