"Disgusted to be assessed as a minor..."

About: Good Hope Hospital

What I liked

Absolutely nothing - staff were ignorant, arrogant and surly

What could be improved

Everything - Good Hope has a bad reputation in Sutton Coldfield (i.e. your nickname is "No Hope") and I wanted to give you the benefit of the doubt, but you definitely lived up to your nickname

Story from NHS Choices

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Responses

Response from Good Hope Hospital

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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