"After a horrible painful operation i..."
About: Frenchay Hospital Frenchay Hospital Bristol BS16 1JE
What I liked
Day care staff were second to none when i had a Haemorrhoidectory.
What could be improved
After a small concern by the doctor i was admitted over night in ward 203.I was taken there at 5.30pm.Although the early evening nurse was ok ,she didnt inform me of anything from medication,showering,buzzer,tv room etc,i didnt see anyone from6.30pm till 10.15pm,(apart from a lady who bought some coffee).After the op i felt dirty,uncomfortable and in pain so went to find someone.I asked a nurse if i could have a clean dressing for my wound,she was put out by my request and told me she had 15 patiients to care for and would come when she could.To be fair she came 1o mins later and done necessary checks.After some confusion with laxitives and medication,she asked why was i aggitated and suggested i get into bed to settle down.I got very upset and told her again i wanted a clean dressing and felt dirty..Other things were said but all in all she was abrupt.,I hear the word dignity mentioned a lot in hospital,this is not what i felt at all.Adding furthur to my distres,I felt childish and pathetic the next day when i had to explain to a new nurse about the night before.This nurse was very understanding.I would also like to praise the man who bouught the food,he was brilliant with the patients,the only thing that made me smile.