"I would like to just go back to the old system"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Ozone638 (as ),
My doctor wrote a letter to refer me to the Orthotics department at Torbay Hospital. I then received a letter from DART telling me to call and make an appointment.
They answered the phone as 'Orthopeadics' not as Orthotics. I was then told that a letter needed to be sent to Torbay before I could book an appointment.
After not hearing back from them after 10 days, I called them again. I still couldn't book an appointment and was told if I hadn't heard anything by 4th April to call back again.
I just feel that this system is such a waste of time, money and effort. It's just more frustrating for everyone. In my opinion, we should go back to the old system.