"Don't get sick in East Herts, it is a..."

About: Queen Elizabeth I I Hospital (Welwyn Garden City)

What I liked

Nothing, the time in there was awful, surley nurses, cold food, not looked after well enough, unclean, treated like a second class citizen

What could be improved

loads, too m uch to say here, the experience was afual, felt so undignified sitting on a bed pan for over an hour, no fresh water, waiting for bed to be changed, the Nurses only came in to say hello when visitors arrived. Doctors popped in for 5 minutes in the morning with no diagnosis, cold food

Story from NHS Choices

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Response from Queen Elizabeth I I Hospital

Without having further details, this is hard for us to investigate. If you are willing, we would happily receive an e-mail from you - just send it to generalenquiries.enh-tr@nhs.net and we'll gladly look in to your experience with us.

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