"Excellent care, and kindness from a..."

About: Maidstone District General Hospital

What I liked

The Peggy Wood Breast Care Centre is an outstanding medical facility with an exceptional soothing atmosphere which generates calm and care. This gentleness was displayed throughout the entire unit and at no time whatsoever did I feel not cared for.

A 'Truly Professional Team.'

This same atmosphere was equal when a couple of weeks later I attended the Maidstone Hospital Oncology Department for the referred breast MRI scan. Prior to the MRI scan the procedure was explained clearly with thoughtfulness and kindness.

The quality of service was first-class..

What could be improved

Clear hospital road signs directing patients to the Peggy Wood Breast Care Centre would be very helpful for patients. This would also avoid patient's arriving late for their appointments.

Anything else?

Many, many thank you's to everyone who took great care of me at the Peggy Wood Breast Care Centre, and the Oncology MRI Department at the Maidstone and Tunbridge Wells NHS Trust during the period of February and early March this year.

You are all very special indeed, and I am extremely grateful to each and everyone who cared for me during this worrying time.

I feel extremely fortunate that my excellent GP referred me immediately to this outstanding team of first class breast specialist who treated me with such expert medical care and exceptional kindness.

My kindest and best wishes to all The Breast Surgeons, Clinicians, Care Nurses, Oncologists, and Pathologists at the departments, and may your work continue to excel in this specialised and important field of Medicine.

Finally, I would like to add that the Receptionists in all areas were lovely. The standard of cleanliness in all parts of the hospital I attended was spotless. And, the Car Park Attendants were fine gentlemen too, and helped me with parking facility and directions each time I attended hospital appointments. Thank you all.

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Response from Maidstone District General Hospital

We would like to thank you for taking the time to comment on your positive experiences at the Maidstone Hospital. All comments are passed on directly to the appropriate manager of the department concerned for them to pass on to their staff. If you require any assistance in the future, please do not hesitate to contact mtwpals@nhs.net or call them on 01622 224960. Kind regards Maidstone & Tunbridge Wells NHS Trust (SG)

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