"Great service- treated as a valued..."

About: St James's University Hospital

What I liked

Yesterday was nebusliser replacement day - how lovely the chap was. I just arrived at reception and a few moments later a chap arrived with newly serviced nebuliser complete with three replacements masks (we have been using the same one for two years!). He was so patient and gave me a complete training session on use and cleaning and explained that how to get new masks etc.

I wanted to say 'thank you' - we are very lucky to have an NHS - long may it continue!

What could be improved


Story from NHS Choices

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Response from NHS Leeds

Thank you for taking the time to share your story on Patient Opinion. I am sorry for the delay in responding to you.

I was pleased to hear about your successful training session.

I shall make sure your comments are shared with the staff at the hospital.

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