"Nottinghamshire Healthcare NHS Trust Induction for New Staff Members and Involvement"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as a staff member),

Nottinghamshire Healthcare NHS Trust involves service users, carers, members and governors in the monthly Induction programme for new staff members.

Involvement is at the heart of the organisation. It is one of the most important messages to communicate to new staff coming into the organisation.

Service users and carers say how much they enjoy presenting to new staff and telling their story.

'I want new staff to understand what it's like for me to have a Mental Health issue and a learning disability. I care for my brother who has autism and depression and I cared for my Mum when she was depressed too. I have a learning disability and I've got insight that I want to share, we are just like you and want you, (new staff) to understand this’.

‘If it wasn’t for involvement I would have nothing in my life. It’s important to be listened to and not to be rushed and I hope staff can learn from my experience.’

Service users know how they want to be treated and to be given the chance to educate staff’’.

One of our governor members shared his thoughts and asked new staff at Induction a question.

‘If a family member took ill, would you refer your loved ones to the services you work for?

If you are receiving services for the first time you rely on what you are given and the knowledge and experience of staff to do the right thing. As staff what would you do to improve services? Trust staff are in a position to help and do something about it.

A carer shares her views

‘The good thing about taking part in staff induction is that I can share my passion for involvement with others. ‘Involvement gives you something more to live for and when staff are understanding it helps that we get the right support and reduces stigma. Anyone can be in our position’.

For more information about how to get involved in Trust Induction or to find our more about involvement please contact:

jane.danforth@nottshc.nhs.uk

Tel: 0115 9934567

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

Involvement is at the heart of everything we do and so it makes perfect sense to invite Service Users and Carers to deliver a presentation at the Trust induction.

I have been really impressed with the number of Service Users and Carers wanting to get involved and also with their powerful and moving stories. This is no mean feat when they are being asked to speak in front of a group of strangers. What better way could there be to set the scene for a new member of staff working for the Trust.

This has been a great way to promote links between the Learning and Development and Involvement teams.

Kevin Warren

Training Manager (Local Services)

Learning & Development Department