"treated v badly in a&e"

About: Hairmyres Hospital / Emergency department

(as the patient),

My daughter died and I got really drunk. I woke up and had empty packets of medication at my feet. I phoned NHS 24 who sent an ambulance to check if I overdosed. I was taken to hospital. I was woken at 6 30 am, and told to go home. It was raining outside all I was wearing was pajama bottoms and a bath robe a pair of socks and no shoes. I had no money or phone. I was not informed if I had over dosed or not. I felt they treated me like a leper.

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Response from Rosemary Lyness, Executive Clinical Director, NHS Lanarkshire

picture of Rosemary Lyness

Dear davymc1,

I'm sorry to hear of your loss.

Thank you for telling us about your experience, I am sorry to hear that it was a negative one.

NHS Lanarkshire joined Patient Opinion in May 2013 and we have been responding to submissions since then.

I would like to acknowledge your submission which was posted before we became a member. I would be happy to hear from you again through Patient Opinion or you can go to the “Contact Us” section of the NHS Lanarkshire website to see the other ways to get in touch www.nhslanarkshire.org.uk

I hope any subsequent experiences with NHS Lanarkshire have been more positive.

Kind regards

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