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unfair

Story from nhs.uk

"unfair"

About: King's Mill Hospital

What I liked

I had my operation 15/11/2010 and have written and spoken of my complaint and involved the ICAS. to date I am still waiting for a answer as to why I was given a drug that all notes and conversation with me were noted, that I was not to be given this drug due to consequences.But still only acknowledgement. They and the department have not answered my concerns.

How sad that all my life I have paid full stamp and always paid my dues. But I am not important enought to speak to.

What could be improved

RespectComplaints

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Responses

Response from King's Mill Hospital 13 years ago
King's Mill Hospital

Submitted on 18/02/2011 at 14:53
Published on nhs.uk on 19/02/2011 at 04:00

It sounds from your message that your concerns are being addressed by the Trusts Complaints Department. It is usual for there to be a period of time when an investigation takes place. If you need to clarify the response time please contact the department on 01623 672366.

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