About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Mrs Frustrated (as ),
I am unsure of how DART makes appointment booking easier. I have always been happy with the Royal Devon and Exeter Hospital (RD&E).
I have had an gastroscopy and a US scan both booked direct with RD&E and Axminster hospital by my GP. As a result of these tests my GP feels I need to see a consultant. She wrote to DART with my details, DART then wrote asking for me to telephone them. I phoned DART who can't make an appointment but tell me they will write to RD&E asking them to give me an appointment. RD&E will then contact me directly, some time within the next four weeks.
This does not seem to be a satisfactory way to proceed.
I have been told to contact DART again if I don't hear anything in 3 weeks. Even when I get an appointment, who knows when it will be!
I know I will need to operation and will just have to put up with the pain in the meantime!