About: University Hospital Of North Durham

What could be improved

I am disgusted that on Friday 7th January 2011, my daughter and partner attended A&E at UHND as she was experiencing severe stomach cramps and bleeding, and had only recently found out she was pregnant. She arrived at A&E on 9.15pm, and eventually was told at 4.15am on Saturday 8th January that she "had most likely lost the pregnancy" and to come on Monday - today - 10th January for a scan to check that "all products had been expelled". She has today attended for the scan, had to go to Maternity, was asked by a nurse re date of last menstrual period and "how many weeks are you now then".

I am angry that A&E took over 7 hours to be told she had lost her baby, and then to add insult to injury that she had to attend the Maternity Dept, where she sat amongst pregnant mothers. I think your policies in this direction need to be addressed.AggressiveOpening hoursMaternity

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Response from University Hospital Of North Durham

Thank you for providing feedback from your daughter's visit to University Hospital of North Durham in 2011. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774