"rude unhelpful staff who do not put you..."

About: Leighton Hospital

What I liked

Nothing

What could be improved

communication

I had an appointment in April 2010 and after numerous messages left nobody has called me back regarding my follow up appointment - its a disgrace

Anything else?

Go to a different hospital

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Leighton Hospital

Mid Cheshire Hospitals NHS Foundation Trust thanks you for taking the time to add your comments to this section of the NHS Choices website. We understand you concerns regarding your follow up appointment if you contact our Patient Advice and Liaison Service in the strictest confidence they can look into this for you. PALS acts independently when handling patient and family concerns, liaising with staff, managers and, where appropriate, other organisations. You can contact PALS by: Calling into the PALS office in the main entrance reception area at Leighton Hospital, Monday to Friday 9.00am - 5.00pm Telephoning: 01270 612410 (24 Hour answer machine.) Faxing: 01270 501646 · Emailing: PALS@mcht.nhs.uk · Writing to: PALS, Leighton Hospital, Crewe, Cheshire, CW1 4QJ
  • {{helpful}} of {{total()}} people think this response is helpful