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About: Bishop Auckland Hospital

What I liked

The staff who treated me were friendly and personable and very welcoming. The waiting area was clean and pleasant - as was the whole ofthe hospital (or the bits I saw). I normally get treatment at another local hospital and Bishop was much cleaner and a much nicer environment.

What could be improved

Perhaps serving coffee and mince pies (it is nearly christmas after all). I was seen pretty quickly so it wasn't an issue, but i couldn't see anywhere that told me approximate waiting times.

Anything else?

A very pleasant experience - despite getting stitches out. Lovely man who terated me was very pleasant. Nce to see NHS staff with a smile!

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Responses

Response from Bishop Auckland Hospital

Thank you for providing feedback from your visit to Bishop Auckland Hospital in 2010. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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