"The despondence from this experience..."

About: Queen Alexandra Hospital

What I liked

You can never get an appointment with the consultant. If they haven't made an appointment with the wrong person, or sent out a phantom letter to you, you might be lucky enough to see him. When you do, he barely looks you in the eye, ignores what you say, and tells you what's wrong with you rather than listening.

What could be improved

A different consultant. Someone more interested in their patient.

Story from NHS Choices

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Response from Queen Alexandra Hospital

Portsmouth Hospitals NHS Trust appreciates all feedback on its staff and services and would be happy to look into your concerns. Therefore if you would like us to do this, please contact the Patients and Customers Services Team on 0800 917 6039 or email PALS@porthosp.nhs.uk.

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