"I was concerned about my 16 month old..."

About: Birch Hill Hospital

What I liked

I was concerned about my 16 month old son and his possible condition, as it turned out he is fine however the staff in the Eye Clinic were fantastic, they made us feel relaxed and explained everything they were doing and what they were looking for. We were seen on time and always kept updated as to who would see us next. Excellent service and to add to that we parked right outside the clinic and also had a coffee in the tea bar inside the clinic where the nurse would come and find you if you were needed. I would like to thank the staff that dealt with my son and also thank the trust for the quick appointments with very low waiting times.

What could be improved


Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Birch Hill Hospital

Thank you for taking the time to forward on such positive comments in relation to the care that your son received whilst visiting Birch Hill Hospital. It is always a pleasure to receive such compliments and we will ensure that your feedback is passed onto the department.

  • {{helpful}} of {{total()}} people think this response is helpful