"I was well looked after. Staff are..."

About: Worcestershire Royal Hospital

What I liked

I was well looked after. Staff are clearly short so are doing all they can do. I would like to thank them for looking after me.

What could be improved

Communication is sometimes not as linked - between areas as well as it could be. The simple things are not necessarily expalined - where the loos are etc

It is the niceties that are missing but in this day of cut backs what can one expect

The important thing is to get well and get out so they can look after someone else

Anything else?

Thank you

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Responses

Response from Worcestershire Royal Hospital

Thank you for your kind comments, and we are very pleased to hear about your positive experience; please accept our apologies for the extended delay in this acknowledgement; if you require anything further, please contact our Patient Services Department at PatientServices.Dept@Worcsacute.nhs.uk

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