"Everyone from my Consultant and his team..."

About: University Hospital Of North Durham

What I liked

Everyone from my Consultant and his team to Ward 14 staff, to dayshift staff on HDU, was extremely caring and professional.

What could be improved

Nightshift staff on the High Dependancy Unit are offensive and uncaring. They should be ashamed of their treatment of patients.

Anything else?

Official complaint is on its way to the appropriate department.

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Responses

Response from University Hospital Of North Durham

Thank you for providing feedback from your visit to University Hospital of North Durham in 2010. Unfortunately, at the time you shared your feedback, we were unable to respond. If you would like to discuss your previous comments please contact us. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774