About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Tezzer (as ),
I received a letter with a unique booking code and password. I was told to ring the Devon Access and Referral Team (DART) and make my appointment for an Ophthalmology visit. I followed the instructions only to be told that they could not help me and that the Hospital needed to contact me direct.
What is the point of sending me a letter with all the admin and phone calls involved when clearly this would be of no use. I now await the hospital to contact me in two to six weeks and would like to bet that I hear nothing in that time.
Terrible service, total waste of time, and probably in the end I will need to go back to my GP and start again.
And I thought the NHS was improving.