"Delayed appointment, still on waiting to be seen"
About: Devon Access and Referral Team (DART) Devon Access and Referral Team (DART) Exeter EX1 1PQ
Posted by Jog262 (as ),
I went to the shoulder Clinic and was referred to the orthopaedic team by my doctor. A week or two later, I received a letter from DART saying my GP had passed my details on to them and that i should ring an make appointment. I rang in early September and was given an appointment date for a couple of weeks later.
The next day, I received a phone call from DART saying my appointment wouldn't be until the middle of October! I phoned back, to ask why my appointment had been changed and the impression I got from the lady at the reception was that they had to meet waiting list, so some appointments had to be delayed in order to make room for those who are already on the waiting list.
I find that shocking, because now I have to wait a whole month to get served. They prioritise waiting list to meet government targets and end up balancing the list to suit figures they have to serve. I feel that they need to keep to appointments.