"Does the NHS have money to burn on bureaucracy?"
About: Nottinghamshire County Teaching PCT Nottinghamshire County Teaching PCT Mansfield NG21 0HJ
Posted by stockl (as ),
When my wife's rheumatoid arthritis went into good remission, the consultant said "No need to continue with these regular check-ups; instead telephone my secretary to make an appointment if you have any worries."
When a year later she had a worry and telephoned, she was told "the system has changed. You now have to do it through your GP."
That involved a visit to the GP (a waste of his and her time) and a letter to the hospital (another waste of time and money). Then a letter from Principia setting up an appointment (expensive and time-consuming) and yet another letter from the clinic confirming the appointment (more time, energy and money wasted).
What benefits are there from such a cumbersome system? Does the NHS have money to burn on this kind of bureaucracy?