"The Day Surgery Unit is clean, ordered..."
About: The Whittington Hospital The Whittington Hospital London N19 5NF
What I liked
The Day Surgery Unit is clean, ordered and well staffed. I had a gynae procedure here and I felt that the care I received on the day itself was excellent.
What could be improved
The hospital processes are very weak. Out of 7 outpatient follow ups I have only seen the consultant twice. Each time I have to re-explain my case and get slightly different advice from a range of doctors who are clearly still in training. This seems very wasteful and is certainly inconvenient for patients who are working. It would be really good if the hospital could offer a one stop shop and telephone appointments with the consultant rather than endless visits for inconslusive consultations.