"Good maternity care from Hull Royal"

About: Hull Royal Infirmary / Maternity

(as the patient),

I delivered our first baby this summer in Hull women and children's hospital.

Our baby was breech so we tried having her turned which failed. When my waters broke 5 days before our planned caesarean section, we dashed in overnight and had an emergency caesarean delivery in the early hours of the morning.

The labour ward staff were lovely, especially the anaesthetist who was reassuring and we were well cared for throughout. They were all calm despite it being unplanned and the middle of the night. I was cared for on maple ward for the next 4 days and again the midwives were very good and happy to help with my breastfeeding whenever I asked.

My only minor criticism is they tended to forget to give me the painkillers I was prescribed, but I'm not sure if I was meant to be asking for them if I needed them or not.

Overall, a very positive experience from a busy and large city maternity unit. I will book there again for future pregnancies.

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Response from NHS Hull

Dear SN

Many thanks for placing your posting on the Patient Opinion website. It is always a pleasure to receive such positive comments and we will ensure that the staff concerned are made aware of these.

NHS Hull is the organisation responsible for deciding how money is spent on local health services [also known as commissioning], ensuring those services are of high quality and meet local needs. We value all feedback and if you would like to discuss this matter further with us, please do not hesitate to contact our Patient Advice & Liaison Service on 01482 335409 or email on pals@hullpct.nhs.uk.

If you would like to become more involved in decisions about local healthcare, all local health Trusts are recruiting ‘members’. By becoming a member you can receive advice on keeping yourself and your family healthy, find out more about your local NHS and help us improve local services. You don’t need any special skills or experience to become a member, you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose.

For more information please either email your.nhs@hey.nhs.uk or telephone 01482 675165.

Thank you once again for taking the time to provide us with your views on local services.

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