"My daughter recently delivered her first..."

About: Fairfield General Hospital

What I liked

My daughter recently delivered her first baby at this hospital. The staff on delivery suite where excellent and my daughter was treadted well with dignity and respect.

What could be improved

The midwife on antenatal ward was rude and abrasive and deeply upset my daughter,and tried to hide behind my pet hate "hospital policy" I will be making an official complaint

The delivery rooms where small beyond belief and where down right dangerous in their miniscule proportions and lack of realiyl available equpment.

Anything else?

Had I visited the hospital prior to my daughter delivery I would not have "allowed" her to deliver at this hospital, I know this may sound strong as she is an adult, but at the end of the day she is "my child".

I am a healthcare professional working at another maternity unit so I feel I do have a good knowledge of what is and isn't acceptable.

Story from NHS Choices

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Response from Fairfield General Hospital

Thank you for forwarding on your comments about the treatment that your daughter received whilst visiting Fairfield General Hospital. We are pleased to hear that your daughter was treated with dignity and respect by the staff on the delivery suite, but are sorry that you felt this care was not consistent.

We note you identify you will be making a complaint, if you feel you would like to discuss your concerns immediately, please contact the PALS service on 0161 778 2455 who will be happy to investigate this matter for you.

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