"the speed in which my husband was..."

About: Manor Hospital

What could be improved

the speed in which my husband was treated on 4th september 2010

my husband is at the queen elizabeth and he is meant to be treated with urgency. he has a bad chest infection could hardly breathe and never saw a doctor for 3 hours not even given oxygen. then a canular was pt into his wrist the tube had an air bubble doctor switched it off while dealing with something else and a nurse came nd started it again. luckily my husband sffered no ill effects. he also had to endure 6 hours on a trolley before being given a bed. this is not first time he has been badly treated in this hospital going back over 6 years

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Response from Manor Hospital

Thank you for posting your comments. I am disappointed by your experience of using our services back in September. We are continuously working to improve our waiting times and to provide good quality care for all patients. For us to look into the issues you raised regarding your husband’s care, I would encourage you to contact out Patient Advice and Liaison Service. (PALS) on 01922 656463.

Thank you again for taking the time to post your comments, all feedback is very valuable to us and supports our ongoing efforts to improve the experiences of all our patients and visitors.

Kathryn Halford

Patient Experience Lead

01922 721172

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