"The nursing staff and doctors do work..."

About: Northwick Park Hospital

What I liked

The nursing staff and doctors do work hard and long hours.

What could be improved

Almost everything

Anything else?

My wife went to A&E on a Wednesday evening in August with abdominal pains. After 7 hours during which she was attended twice by different people who took her urine sample twice, she was asked to come back the next day.

Next day she was made to wait for 10 hours after which they commented that her ultrasound scan and blood test revealed nothing . So on Thursday evening she was asked to go back and take Ibuprofen.

Exasperated, we went to a private hospital on Friday and the Gastroenterology surgeon took one look at her and immediately operated on her to prevent the severely inflammed appendix bursting. Only because i had private cover is my wife alive.

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Responses

Response from Northwick Park Hospital

We were sorry to learn of your concerns about the care that your wife received at the Trust, and we would be keen to investigate the issues you have raised formally. If you would like to proceed in this way please can you write to Fiona Wise, Chief Executive, Northwick Park Hospital, Watford Road, Harrow, Middlesex, HA3 9LY. Alternatively you can email Ms Wise at trust@nwlh.nhs.uk. In the meantime, your concerns will be forwarded to the appropriate manager so that action can be taken.

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