"Nice modern wards"

About: Worcestershire Royal Hospital

What I liked

Nice modern wards

What could be improved

There were not enough beds or toilets,patients in corridors,dirty floors,not enough night staff,you felt you were a nuisance as they were so overworked,too many visitors, 10 at one bed,visitors used the toilets too,and they were very dirty,really bad experience had at this hospital,few seemed to be actually nursing all spending their time in the centre of the ward,its certainly changed for the worse since I was nursing !

Anything else?

Just that they were very short on nurses and seemed to be overloaded with managers and clipboards.But they were doing their best in the circumstances.

Story from NHS Choices

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Response from Worcestershire Royal Hospital

Thank you for your comments; I am sorry to hear about the problems you experienced, and apologise for the extended delay in this acknowledgement. If there is anything you would still like to discuss with us, please contact us at patientservices.dept@worcsacute.nhs.uk

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