"I have recently been on ward 37 ( 22.7..."

About: Royal Lancaster Infirmary

What I liked

I have recently been on ward 37 ( 22.7.10) where I had an operation. I would like to take this opportunity to thank all the staff on ward 37 who were absolutely wonderful as was the Consultant and his team. The treatment I recieved was faultless, nothing was too much trouble, the ward was spotless which all contributed to a pleasant stay. I would not hesitate to recommend a stay on ward 37.

I felt I had to log these comments as a year ago I lodged a complaint on behalf of my son in law who was a patient on ward 34 where his care was very poor . I believe that praise should be given where it is deserved and ward 37 and all its staff without exeption are a credit to the RLI . It was hard to believe that wards could be so different and I had been very apprehensive prior to admission.

Many thanks again Elizabeth Dixon

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Responses

Response from Royal Lancaster Infirmary

Thank you for taking the time to leave a comment about our services. We will ensure that your comments are passed onto Ward 37 and all of the staff involved in your care.

If you need any further help or information please call our confidential Patient Advice and Liaison Service (PALS). They can be contacted on 01539 795 497. More information can be found on our website: http://www.uhmb.nhs.uk

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually to improve the services we offer and the experience our patients have whilst in our hospitals.

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