"They greeted me with kindness and courtesy"

About: Northern General Hospital / General surgery

(as the patient),

Every person I came into cantact with at Northern General Hospital were so kind and caring, and they explained every step of the way to my operation for carpal tunnel syndrome. I realise that it cannot be helped, but I found the long time to wait was very tedious.

That is all i can say about my operation, except to say that the staff - whether nurses or office workers - seem to work very hard and yet they greeted me with kindness and courtesy.

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