"I attended day surgery and x-ray ..."

About: Barnsley Hospital

What I liked

I attended day surgery and x-ray and was worried both about the cystoscopy procedure and the outcome. I found the staff to be reassuring and efficient and the clinic was well run and clean.

I appreciated the care of all staff, from the doctor who was considerate and careful to the person who made me a cup of tea.

The information sent beforehand enabled me to go prepared with dressing gown and book.

What could be improved

Is the long gap between the x-ray and cystoscopy appointments really necessary?

The leaflet about cancer scared me- I probably wouldn't have thought about that.

Anything else?

The information sent beforehand enabled me to know what to expect and to go prepared with dressing gown and book.

Story from NHS Choices

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