"Surgical expertise of the consultant ..."

About: King's College Hospital (Denmark Hill)

What I liked

Surgical expertise of the consultant and the senior reg.

What could be improved

Cleanliness.

Availability of pillows.

A bed that worked.

Nurses.....at times frankly ANY nurse would have done.

Ability to get pain relief when needed.

Doctors don't seem to think they need to use hand gel or wash their hands!!!!

Anything else?

The care was so horribly variable that I dreaded each day.

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Responses

Response from King's College Hospital (Denmark Hill)

Thank you for taking the time to comment about King's College Hospital. I am very sorry that you have concerns about some of the services you received at King’s and would like to apologise on behalf of the Trust.

If you would like to discuss your concerns further, can I suggest that you contact our Patient Advice and Liaison Service (PALS) who will be happy to assist you. PALS can be contacted on 0203 299 3601. Once again, I am sorry that the service you received was not satisfactory