"I am member of staff at PAH and ..."

About: Princess Alexandra Hospital (Harlow)

What I liked

I am member of staff at PAH and work within the Emergency Department.

I have recently had the displeasure of contracting a severe viral infection which affected both of my eyes.

During this period I have had to visit the Eye Unit on several occasions, first of all to have a diagnosis and commencement of treatment, and then to have regular reviews to assess the progress of the treatment.

I would like to convey my sincere thanks to the Eye Unit and especially Mr Butt who was extremely professional and thorough, genuinely personally concerned about my welfare. And Cathy, the HCA, who works very hard (and has to put up with some very difficult individuals, as I witnessed !)

Everyone was polite and friendly, and each appointment was prompt.

Well done Eye Unit, it took nearly four weeks, but I am back to work and better !

Thanks

Sarah Lewis

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Responses

Response from Princess Alexandra Hospital

We are always pleased to receive comments from our patients, and note that you are a member of staff from another specialty. Thank you for taking the time to share your patient experience of the Ophthalmology services, we will ensure the staff are aware. Thank you Sarah, it is good to see you back at work.

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